Switch: how to change things when change is hard/ Chip and Dan Heath 305pg.
Change can be difficult even when you want to change and so often people DON'T want to change. Chip and Dan Heath have provided a great road map to helping things along with solid examples and explanations. They also include "clinic" sections that are kind of case studies with personal and professional examples. I really liked the mix of solid examples with a bit of theory. This book was a pleasure to read and I'm certainly going to check out the Heath bros other books.
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