I went to a session at the American Library Association conference where they talked about applying lessons from "The Lean Startup" to libraries. After grabbing the book, it is amazing how logical all of the ideas are and seems a little crazy that all organizations don't think this way. I think I would sum it up by saying if something you are doing isn't working, change it. Sounds simple but, of course, change can be a loaded situation and people are loath to take responsibility for change and to decide what changes to make. The idea of the Five Whys is also intriguing. It goes something like this: To figure out the basis of the problem, ask why? five times until you get to the root of the issue. I can see uses for this all over the place. Although this book is about business, it certainly applies to libraries and you can probably find applications for some of the concepts in other areas of you life.
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